The CNCF End User Technology Radar is a guide for evaluating cloud native technologies, on behalf of the CNCF End User Community. Read more...

Observability, September 2020

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The Themes

1. The most commonly adopted tools are open source.

The three tools that received the most “Adopt” votes (Prometheus, Grafana, Elastic) and the five tools that received the most total votes (Prometheus, Grafana, Elastic, Jaeger, OpenTelemetry) are all open source.  Show More

2. There’s no consolidation in the observability space.

Many companies are using multiple tools: Half of the companies are using 5 or more tools, and a third of them had experience with 10+ tools.  Show More

3. Prometheus and Grafana are frequently used together.

Two-thirds of the respondents are using these two tools in conjunction. This comes as no surprise, but the high correlation is still interesting to note. Momentum behind both projects, coupled with little competition, could have helped them gain such a high rate of adoption. Plus, there are many tutorials and installers that make it easy to use them together. There’s minimal resistance to using them hand-in-hand. 

The End User companies

BoxPayItZendeskThe New York TimesSky Betting & GamingZalandoBabylon HealthSnow SoftwareOneCauseGMXMeltwaterN26RStudioSquarespaceEquityZenUnder ArmourIntuitLunarRicardo.chShopifyNetMatchSpotifyAppleMastercardIndeedTicketMaster
Not all companies are shown

The Radar Team

Jon Moter

Jon Moter

Senior Principal Engineer at Zendesk

Jon works in the Foundation Engineering organization, which provides compute, storage, and cloud infrastructure to the rest of Zendesk engineering.

Kunal Parmar

Kunal Parmar

Director of Software Development at Box

Kunal leads Box's cloud native team, driving the adoption of Kubernetes, service mesh, and observability.

Marcin Suterski

Marcin Suterski

Lead Engineer at The New York Times

Marcin is part of the Delivery Engineering team, which provides tools, processes and education to engineering teams across the organization. His current focus is on observability.

Jason Tarasovic

Jason Tarasovic

Principal Engineer at PayIt

Jason was the founding engineer for the Platform Engineering team, where he was responsible for building and running their cloud native platform.

The data

The CNCF End User Community was asked to describe what their companies recommend for different solutions: Adopt, Trial, Assess or Hold. This table shows how the End User companies rated each technology.


The industries

Financial Services4
File Sharing1
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Total number of employees